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Categories: Student Spring Term, Student Summer Term

Department: Flight Support Services

Line Service Operator Assistant

  • 496404
  • Grand Forks, North Dakota, United States
  • Federal Work Study Student
  • Institutional Student
  • Closing on: Jun 1 2025

Salary/Position Classification

  • $14.00 hourly, Non-Exempt (Eligible for overtime)
  • 10 hours per week
  • 100% Remote Work Availability: No
  • Hybrid Work Availability (requires some time on campus): No

Purpose of Position

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position.The Part-Time Student Line Service Operator position provides aircraft/helicopter movement operations by towing from indoor storage hangars to designated ramp parking locations and positioning back into indoor storage hangars during non-flying activity or hazardous weather conditions. Conducts fueling operations for fixed wing aircraft and helicopter fleet using mobile trucks. Performs ground support operations for fleet aircraft and helicopters including: external power engine starting, pre-heating for cold engines, defrosting to remove contamination, and deicing to allow safe take-off. Performs all duties in accordance with FAA, State, and local governing procedures. Executes duties applying principles outlined in Safety Management System policy and applicable operational checklists.

Duties & Responsibilities

  • Provide parking directions to incoming aircraft/helicopters and position on designated ramp parking locations.
  • Secure aircraft/helicopters out-of-doors with chocks and tie downs; move craft to indoor storage during extreme weather conditions.
  • Demonstrate proficiency in stacking and removing aircraft/helicopters from indoor storage hangars; ensure craft are secured/with minimum established safety clearance distances complied with.
  • Demonstrate proper aircraft/helicopter movement handling and compliance with ramp designated parking on the ramp.
  • Demonstrate proficiency in the operation of equipment such as tug tow tractors, electric hangar doors, tow bars and helicopter carts.
  • Provide ground servicing support for air service missions and coordinate requirements for transient aircraft.
  • Provide ground support equipment services as required for UND and UND sponsored aircraft.
  • Conduct cleaning of aircraft/helicopter windows and perform spot washing of aircraft leading edges as required.
  • Perform external power cart engine starting operations on aircraft/helicopters when requested.
  • Record number of gallons delivered or removed from truck to specific aircraft/helicopters; service aircraft/helicopters with oil as required and record amount for inventory control.
  • Perform aircraft/helicopter fueling procedures in accordance with Standard Operating Procedures, Grand Forks Airport Authority policy, and federal/state/local governing directives.
  • Park fuel trucks in designated outdoor locations and park indoors when required.
  • Conduct all operations applying Safety Management System policy criteria and applicable operational checklists.
  • Maintain accessibility of tie-downs anchor points by removing snow, ice, dirt, and other debris as required.
  • Provide tie down straps and chocks for aircraft; monitor/confirm placement and removal as applicable.
  • Confirm FOD is removed/secured from ramp areas; maintain cleanliness of ramp areas and facilities.
  • Correct or coordinate correction of all safety related issues.
  • Clear snow from UND areas and facilities according to airport host/tenant agreement; confirm clear accessibility of entry/exit doors and fire extinguishers.
  • Notify appropriate personnel of facility damage or defects.

Required Competencies

  • Strong interpersonal skills.
  • Will perform repetitious body movements (climbing, bending, and extensive walking) and lift
    or move heavy objects – up to 70 pounds.
  • Will use mechanical aptitude.

Minimum Requirements

  • Ability to lift 70-pounds and physically fit to perform all body type movements
  • Basic mechanical aptitude/experience with basic hand/power tools, etc.
  • Random drug tests as required.
  • Ability to obtain a ramp security badge.
  • Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.This position does not support visa sponsorship for continued employment.

Preferred Qualifications

  • Due to training requirements for position, seeking Freshmen/Sophomore applicants.
  • Experience with flight and rotary wing aircraft.
  • Experience with flight line and fueling operations.
  • Experience using equipment and tools used in the operation of aircraft, tow tractors,
    heaters, refuelers, etc. or related experience.
  • Experience performing or familiar with line support duties.

To Apply

For full consideration, applications must be received by the closing date and include the following materials:
• Resume
• School Schedule
• Contact information
Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week.

For full consideration, all application materials must be fully submitted by 11:55PM CST on the closing date. Student job openings are posted for a minimum of 3 business days.

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Additional Information

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All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Need help?

Please email the Human Resources Department at UND.humanresources@UND.edu or contact us by phone at 701-777-4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit. 

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled status, proof of eligibility includes a DD-214 and a current letter of disability. 

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an equal opportunity employer (veteran/disability). All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristic. Veterans and individuals with disabilities are encouraged to apply. 

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.