Salary/Position Classification

• $64,800 annual, Exempt
• 40 hours per week
• This position will work onsite our Grand Forks, ND campus.

Purpose of Position

The purpose of this position is to provide leadership and comprehensive support in administering financial aid services for Dakota College at Bottineau, Mayville State University (MASU), and the University of North Dakota (UND). This role ensures accurate processing of all financial aid types—including federal, state, institutional, and private funding—within the NDUS Campus Connection system. The position oversees compliance with federal and state regulations, including verification, satisfactory academic progress, and return of Title IV funds. It also manages training, supervision, and communication across campuses to maintain consistent practices. Additionally, the position completes required federal and state reporting and supports audits and reconciliation efforts for all partner institutions.

This position will be expected to travel to Mayville and Bottineau as requested by the campus supervisor to support students, build relations, support strategies on enrollment goals, and foster collaboration with staff and faculty.

Duties & Responsibilities

• Financial Aid Compliance Coordination and Management for DCB and MASU
  • Provide leadership and direction to the overall function of the Office of Financial Aid including, but not limited to, annual review of the U.S. Department of Education’s Federal Participation Agreement (PPA), collection of data and the completion of the Fiscal Operations Report and Application to Participate (FISAP), development and oversight for the campus aid programs, responding to fiscal and audit requests on the federal, state, and university level, develop and implement policies/procedures, compilation of data for internal and external reporting requirements.
  • Provide operational oversight for all alumni and institutional scholarship/grant programs.
  • Maintain knowledge of policies of other departments (Registrar, Student Accounts, Human Resources, Athletics, etc.) and understand the impact of them on a student’s financial aid eligibility.
  • Review and annually update policy and procedure (P&P) manuals for each campus. Initiate and implement processing changes and needs that align with updates to Title IV, state, and institutional compliance changes.
  • Maintain Title IV, State Aid, and Institutional Operations Calendar.
  • Exercises independent judgment in the management of operational details of the financial aid process. 
  • Monitors and updates consumer information disclosure requirements with Higher Education Act regulatory requirements and works to ensure compliance.
  • Serve as a resource for institutional compliance and administrative capability for the university.
  • Provide training across campus to ensure awareness of changes in rules and regulations that impact compliance when administering Title IV aid.
  • Establish annual cost of attendance based on updated tuition and fees and room and board rates.
  • Ensure current tuition and fee rates are accurately presented on the website and other marketing materials. 
• Management Financial Aid Awarding and Eligibility Processes
  • Provide advising throughout the financial aid process to prospective, new, and current students and their families.
  • Add all awards, including but not limited to grants, loans, work-study, scholarships, waivers, and other outside assistance on NDUS CampusConnection.
  • Assist with managing and processing grants (federal, state, other) for UND, DCB and MASU.
  • Run, set, adjust, and monitor financial aid budgets based on student enrollment.
  • Run, adjust, and monitor financial aid awards (federal, state, and institutional aid).
  • Repeated coursework
  • Pell lifetime learning limits
  • 150% subsidized monitoring
  • Citizenship status and other comment codes listed on FAFSA
  • Verification flags Aggregate loan limits and transfer monitoring
  • Run financial aid disbursement that opens files to allow business office staff to post aid to students’ accounts.
  • Run and process satisfactory academic progress after each semester.
  • Review, approve, or deny satisfactory academic progress appeals.
  • Verify and certify private education and PLUS loans as needed.
  • Award scholarships based on Alumni Foundation budgets.
  • Review, award, or adjust ND State Grant, Pell Grant, Teach Grant, and scholarships.
  • Calculate and award athletic scholarships based on grant and aid agreements, if needed.
  • Review award eligibility based on third-party payments and waivers.
  • Process return of Title IV funds for student withdrawals and the last date of attendance.
  • Provide dollar amounts for campus staff to draw federal funds from G5 for Direct Loans, Pell, and SEOG Grants.
  • Run and process right-to-rescind letters for student loan borrowers.
  • Run and process exit loan counseling notifications.
  • Run Self-Service process that pulls in students’ accepted awards in Campus Connection.
• Reconciliation of Accounts
  • Monitor and Reconcile Title IV Grant Accounts (Pell and TEACH) – between University and Department of Education records and between SFAO and Student Finance (GL) records and with the Grants Administration department.
  • Assist in reconciliation of other financial aid accounts.
  • Assist in the preparation of financial aid Fiscal reports.
  • Maintain access to FAA, COD, NSLDS and other federal systems to monitor federal aid.

Required Competencies

• Strong organizational and interpersonal skills are a must
• Excellent customer service skills with a student-centered approach.
• Ability to thrive in a fast-paced, evolving environment while remaining goal-oriented.
• Must be able to work with a diverse student population
• Ability to think critically with an eye for detail

Minimum Requirements

• Bachelor’s degree
• 3 years of experience working in an office setting.
• Job experience with projects that require organization and multitasking
• Advanced experience using Microsoft Word and Excel.
• Must not be in default on federal student loans, due to gaining access to federal databases
• Valid Driver's License
• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Experience with current Title IV, federal, and state regulations regarding Financial Aid
• Two years in customer service
• Experience with CampusConnection, National Student Loan Database (NSLDS), Common Origination & Disbursement System (COD), and Perceptive Content
• NASFAA Credentialing

To Apply

Please submit cover letter and resume.