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Student Support Services Mentor

Student Support Services Mentor

  • 498496
  • Grand Forks, North Dakota, United States
  • Undergraduate Nursing
  • Advising/Student Support
  • Full-time Staff
  • Closing on: Aug 31 2026
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Salary/Position Classification

  • Salary: $42,250 - $44,463+ for a 10-month staff appointment (June 16 - August 15 off)
  • Hours: 40 hours per week during the 10-month period
  • Contract Period: August 16 - June 15 each year
  • Benefits: Benefits continue during the off-contract months. See below for more information.
  • Location: This position will work in person on the University of North Dakota campus

Benefits

  • Health Insurance: UND covers 100% of employee (or family) health insurance premiums. Estimated annual employer-paid health benefit is $22,720.
  • TIAA Retirement Plan: During the first two years of participation, UND contributes 7.5% to your retirement plan, which is approximately $3,169 based on the minimum starting salary listed. Beginning with the third year of participation, UND contributes 12.5% of your salary, which provides an even greater investment in your long-term retirement savings.
  • Leave Benefits: Annual and sick leave accrue at 10 days per calendar year.
  • Holidays: Paid holidays at 9 per year during contract period
  • Estimated total compensation: Approximately $68,139 annually, exclusive of paid leave
    • Note: This is not an exhaustive list of benefits or their value. Please see the UND HR website for more details.

Purpose of Position

The mission of the College of Nursing & Professional Disciplines (CNPD) is to provide excellent and collaborative education, scholarship and service to advance human well-being for all, with an emphasis on rural and underserved populations.

The CNPD consists of the departments of Nursing, Nutrition & Dietetics, and Social Work as well as the Children & Family Services Training Center. The department of Nursing recently received a grant (Gero-STARR) that aims to increase the nursing workforce in rural and underserved areas to address the nursing shortage.

We are seeking a Student Support Services Mentor whose primary responsibility is to provide support services to undergraduate nursing students. This will be accomplished through monitoring, tracking and mentoring, which will include meeting with GERO-STARR mentees a minimum of twice per week.

Duties & Responsibilities

  • 80% - Mentor Gero-STARR Nursing Students
    • Develop and maintain peer mentor program, including evaluation of program
    • Provide an orientation and overview to students each semester
    • Conduct Needs Assessments each semester for each mentee and develop strategies to assist students with individualized plans for success
    • Conduct initial mentor sessions individually with students in the first four weeks of the semester to review the mentoring expectations and discuss their needs, and meet with Gero-STARR students individually each month during academic year.
    • Develop rapport and trusting relationship with students essential to the mentor role
    • Review academic readiness and possible barriers, determine support services needed and assist with those services
    • Provide academic support, assist with financial aid applications and all documentation needed to facilitate academic readiness and success
    • Set up group or individual study sessions and provide group mentoring for common challenges (i.e., stress management, study skills, time management, etc)
    • Assist with NCLEX preparation for Gero-STARR students, as needed
    • Support student writing activities (i.e., cover letters, CVs, articles, presentations) with possible referral to Writing Mentor/Services
    • Assess student needs related to tutoring and refer to Gero-STARR tutor
  • 20% - Gero-STARR Program Student Recruitment, Engagement and Data Utilization
    • Assist in recruitment & retention activities related to the program
    • Participate and assist with pre-matriculation programs in coordination with Nursing's Office of Student Services
    • Serve as program representative at conferences/events for students exploring health careers and at recruitment meetings across CNPD
    • Collaborate with programs across CNPD to support admissions and retention activities
    • Create, support and facilitate engagement opportunities for current students and Gero-STARR alumni
    • Perform data analysis to measure student and program outcomes to support program improvement
    • Co-develop student tracking database to identify and track current and past Gero-STARR students
    • Co-develop program evaluation plan
    • Maintain data to assist with strategic decision making through data analysis and assist with reporting requirements

Required Competencies

  • Organizational/prioritization skills
  • Strong interpersonal skills
  • Excellent oral and written communication skills
  • Student oriented
  • Detail oriented
  • Ability to recognize trends with ND students
  • Ability to work effectively with a team
  • Ability to maintain knowledge of rural nursing theory and sociological and psychosocial behaviors

Minimum Requirements

  • Bachelor of Science in Nursing
  • Must be eligible for licensure as a registered nurse in North Dakota or have a current unencumbered ND RN license
  • One year experience as an RN
  • Recent clinical practice in acute or long-term care
  • Basic software experience with Microsoft Office products
  • Prior usage of nursing lab equipment
  • Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

  • Master of Science in Nursing, Public Health or Psychology
  • 2+ years of BSN-prepared experience as an RN in an acute care or long-term care setting
  • Data analysis and data management experience
  • Experience with populations from disadvantage backgrounds in ND (e.g., rural or tribal)
  • Experience with nursing admissions processes
  • Experience promoting student success in nursing programs

To Apply

Please include a cover letter or letter of interest with your resume or CV.

Please note, all employment postings close at 11:55pm CST.

Position Benefits

Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.

Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

UND also offers an employee tuition waiver and a variety of professional development opportunities.

Find out more about UND's great benefits and perks!

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Additional Information

Find out why Grand Forks is Cooler.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and Civil Rights & Title IX for screening, interviewing and selection purposes.

Need help?

Please email the Human Resources Department at UND.humanresources@UND.edu or contact us by phone at 701.777.4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit. 

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an equal opportunity employer (veteran/disability). All qualified applicants will receive consideration for employment without regard to race, color, national origin (including shared ancestry/ethnicity), religion, sex, age, disability, sexual orientation, gender identity, pregnancy or pregnancy-related condition, genetic information, marital or parental status, veteran's status, or other protected characteristic. Veterans and individuals with disabilities are encouraged to apply.

Clery Statement

In compliance with the Jeanne Clery Campus Safety Act and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.