Salary/Position Classification

• $500 monthly, Non-Exempt (Eligible for overtime)
• 15 hours per week
• 100% Remote Work Availability: No
• Hybrid Work Availability (requires some time on campus): No

Purpose of Position

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position.

The Resident Manager (RM) is a student staff member of the Office of Housing & Residence Life. Resident Managers reside in an assigned on-campus apartment and work closely with a Resident Director (RD) to oversee the day-to-day apartment community management. Responsibilities include developing a community atmosphere, providing campus resources to residents, planning community events, addressing maintenance and policy concerns, and completing administrative tasks such as check-ins and checkouts. Resident Managers will need energy, self-discipline, and commitment. Among the skills and/or characteristics required are good judgment, ability to work under pressure and with a diverse apartment community, time management, self-initiative, flexibility, critical thinking, and effective communication.

Duties & Responsibilities

• Actively promote and strive to develop community atmosphere among University Apartment residents
• Promote interaction among residents through programs, introductions at Monthly Meals, etc.
• Coordinate events, programs, and area socials as directed by the Resident Director (RD)
• Actively promote and participate in housing organization activities and programs
• Participate in departmental activities and committees (i.e., staff selection, training, ongoing and annual programs and events) Communicate with and serve as a liaison between residents and staff of University Housing & Residence Life.
• Be available to your community for residents during commonly accessible hours such as afternoons and evenings
• Write reports and document interactions and incidents
• Attend weekly staff meeting Management and Administration
• Explain the apartment lease and all policies during check-ins and residence welcomes
• Enforce all University and apartment policies
• Mediate resident conflicts in a timely manner
• Provide proper follow-up and referrals when appropriate
• Report to the leaseholder, as directed by supervisors, all conduct and behavioral problems associated with their household
• Conduct assigned apartment check-ins and checkouts
• Required to make routine rounds of each assigned property/building looking for safety concerns, maintenance items, lighting, cleaning needs, and lease violations

Learning Outcomes

As a result of working in this position, the staff member will gain the following skills:

• Professionalism
• Leadership
• Communication
• Critical Thinking & Problem Solving

Minimum Requirements

• Must maintain a minimum semester grade point average (GPA) of 2.75
• Must be 18 years of age or older by July 1, 2025
• Applicants may not hold outside employment, internship, CFI, or student teach during their term of employment
• Ability to stand 3-4 hours at a time
• Ability to lift/move 30-45 pounds
• Ability to use stairs
• Ability to withstand loud noises and blinking lights (for fire drills and evacuations)
• Ability to walk for 1-2 hours at a time
• Ability to perform job tasks during late evening and early morning hours as needed
• Enrolled in a minimum of 1 credit for the employed academic semester
• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Prior leadership experience 

To Apply

For full consideration, applications must be received by the closing date and include the following materials:

• Resume
• Cover Letter
• Two References

Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week.

Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include resume, cover letter reviews, and interview preparation. Please schedule an appointment through Hawk Central or email us at und.careerservices@und.edu.