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Admissions Representative

  • 496056
  • Grand Forks, North Dakota, United States
  • University Admissions
  • Advising/Student Support
  • Full-time Staff
  • Closing on: Feb 10 2025

Salary/Position Classification

  • $42,000 - 44,100 annual, Exempt
  • 40 hours per week
  • This position will work onsite our Grand Forks, ND campus.

Purpose of Position

The Admissions Representative is responsible for the recruitment of undergraduate and graduate students to the University of North Dakota. The position delivers the UND recruitment message to his/her territory’s high schools and community colleges, working closely with prospective freshman and transfer students, their parents, and high school guidance counselors. Admissions Representatives support the Admissions recruitment mission and the overall mission of the University. The messages conveyed and strategies employed will be consistent with an overall strategic student recruitment plan.

Duties & Responsibilities

Communicate extensively with prospective students

  • Carry out recruitment strategies and cultivate interest among prospective students and families, to meet goals set by the University for transfer and freshman applications, admits, and enrolled.
  • Represent UND at college fairs, outreaches, and other events.
  • Develop and foster relationships with students and their families through on- and off- campus events and on-going communication.
  • Disseminate information effectively and with accuracy.
  • Answer inquiries from prospective students and families regarding all elements of the recruiting decision, including admission, registration, academic programs, transfer credits, financial aid/scholarship, housing and residence life.
  • Accurately portray university educational programs, expected outcomes, student services, and financial considerations to students, parents and educators.
  • Deliver group presentations about the benefits of attending the University of North Dakota.
  • Be familiar with objectives, requirements and content of all programs offered by the university in order to make a complete and factual presentation to prospective students and other interested parties.
  • Consistently conduct follow-up with all enrollments to assure successful matriculation.
  • Serve as an overall representative of the University, both on- and off-campus, to prospective students, families, and secondary school counselors.
  • Build rapport and education about UND’s benefits to students with high school counselors, principles, teachers, etc. to help promote UND to prospective students.
  • Assist with the development of a specialized communications and recruitment campaign that will target high-ability incoming applicants.
  • Work with team members to continually improve the recruitment processes and strategies.
  • Facilitate Virtual Campus Visits as needed.
  • Provide Campus Tours as needed and have the ability to pass the Driver's training requirement. 

Maintain a recruitment territory and travel to schools and community colleges within territory

  • Travel to high schools and community colleges in the fall and spring seasons to present information on UND and meet with students, parents and guidance counselors/academic advisors.
  • Devise an effective travel plan in coordination with Assistant Director.
  • Make travel arrangements within the budget guidelines and while being a good steward of University resources.
  • Maintain contact with prospective students and their families through the entire admission process using direct mailings, phone, email, text and other forms of communication.
  • Document communications in Hobsons Connect CRM.
  • Create off-campus events in territory to assist with the recruitment of prospective students.
  • Assist with planning on- and off-campus recruitment events.

Required Competencies

  • Demonstrated ability to work independently and as a team player.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and demonstrated ability to manage multiple tasks simultaneously.
  • Strong communication and public relations skills including the ability to express ideas clearly, in a convincing and credible manner.
  • Demonstrated ability in problem solving, sound decision making, and critical thinking skills.
  • Ability to see ideas and projects through to completion.
  • Ability to represent the University in a professional manner
  • Ability to relate to and develop rapport with a diverse range of students as well as high school & college counselors/advisors.
  • Familiarity with programs and services offered at UND.
  • Ability to load and transport admissions materials, displays and other equipment (lift up to 40 pounds).
  • Ability to travel and work a varied schedule with flexible evening and weekend hours during peak recruitment season.
  • Ability to travel to remote locations.

Minimum Requirements

  • Bachelor’s degree
  • Experience with Microsoft Office Suite software.
  • Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.  

This position does not support visa sponsorship for continued employment.

Preferred Qualifications

  • One year working in customer service or training.
  • Experience directly related to successful college recruitment & promotion.
  • One or more years’ experience in marketing, public relations, or sales.
  • Experience using a Customer Relations Management (CRM) system

To Apply

A Cover Letter and Resume are required along with application.

Please note, all employment postings close at 11:55pm CST.

Position Benefits

Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.

Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

UND also offers an employee tuition waiver and a variety of professional development opportunities.

Find out more about UND's great benefits and perks here!

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Additional Information

Find out why Grand Forks is Cooler.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Need help?

Please email the Human Resources Department at UND.humanresources@UND.edu or contact us by phone at 701.777.4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit. 

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.