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Student Support Services Mentor

  • 497344
  • Grand Forks, North Dakota, United States
  • Nursing
  • Advising/Student Support
  • Health Care/ Social Services
  • Full-time Staff
  • Closing on: Nov 19 2025

Salary/Position Classification

  • $47,620 - $50,000 annual, Exempt
  • 40 hours per week
  • This position will work on campus, in person at the University of North Dakota

Purpose of Position

The mission of the College of Nursing & Professional Disciplines (CNPD) is to provide excellent and collaborative education, scholarship and service to advance human well-being for all, with an emphasis on rural and underserved populations.

The CNPD is comprised of the departments of Nursing, Nutrition & Dietetics, and Social Work as well as the Children & Family Services Training Center. The department of Nursing recently received a grant (GERO-STARR) that aims to increase the nursing workforce in rural and underserved areas to address the nursing shortage.

We are seeking a student services support mentor whose primary responsibility will be to provide academic advisement, academic tutoring and writing mentorship to promote student success as GERO-STARR trainees transition to the rigors of the BSN program. This role includes academic and non-academic support with priorities of promoting student success and creating a sense of belonging among GERO-STARR trainees. Tutoring service will extend to other UND nursing pre-licensure BSN students from educationally disadvantaged and rural areas in ND to improve retention rates in the BSN program.

Duties & Responsibilities

  • Serve as a Mentor to Nursing Students
    • Develop a trusting, caring relationship and maintain ongoing student contact and interaction
    • Review academic readiness and possible barriers, determine support services needed and assist with those services
    • Provide academic and personal advice/counsel, assist with financial aid applications and all documentation needed to facilitate academic readiness and success
    • Provide an orientation and overview to students each semester
    • Assist students with organizing their course schedules/syllabi
    • Set up group or individual study sessions
    • Develop strategies to assist students in preparing for exams, practicing skills and developing professional communication skills
    • Develop strategies to assist students to improve their scholarly writing skills and possible referral to Writing Mentor/Services
  • Function as a Team Member within the Grant, GERO-STARR program, Undergraduate Nursing Department, the CNPD and the University
    • Assist in planning, developing, implementing & evaluating program goals and objectives, including recruitment & retention activities
    • Attend all staff meetings and events and assist with program activities including development of program materials
    • Assist in recruitment and retention for undergraduate nursing, GERO-STARR and the RAIN program
    • Assist in reporting requirements for GERO-STARR program progress reports and analyze outcomes
    • Ensure grant objectives are being met or makes suggested improvements to meet grant goals and objectives
    • Participate in CNPD activities, i.e. committees, meetings, presentations or workshops
    • Collaborate with various individuals and departments to meet program goals

Required Competencies

  • Organizational/prioritization skills
  • Strong interpersonal skills
  • Excellent oral and written communication skills
  • Student oriented
  • Detail oriented

Minimum Requirements

  • Bachelor of Science in Nursing
  • Must be eligible for licensure as a registered nurse in North Dakota or have a current unencumbered license
  • Experience with Microsoft Office products
  • Prior usage of nursing lab equipment
  • Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

  • Master of Science in Nursing
  • Five years work experience with populations from disadvantaged backgrounds in North Dakota (e.g. rural or tribal)
  • Experience with rural nursing theory and sociological and psychosocial behaviors
  • Experience with health career pathways and curriculum
  • Experience with respective educational institutions and higher education

To Apply

Please include a cover letter and resume with your application.

Please note, all employment postings close at 11:55pm CST.

Position Benefits

Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.

Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

UND also offers an employee tuition waiver and a variety of professional development opportunities.

Find out more about UND's great benefits and perks here!

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Additional Information

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All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Need help?

Please email the Human Resources Department at UND.humanresources@UND.edu or contact us by phone at 701.777.4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit. 

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an equal opportunity employer (veteran/disability). All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristic. Veterans and individuals with disabilities are encouraged to apply. 

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.