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Categories: Office/Clerical Support

Department: Housing Residence

Part-Time Administrative Assistant

  • 495457
  • Grand Forks, North Dakota, United States
  • Part-time Staff
  • Closing on: Oct 6 2024
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Salary/Position Classification

  • $20.00 Hourly, Non-Exempt (Eligible for overtime)
  • 20 hours per week
  • 100% Remote Work Availability: No
  • Hybrid Work Availability: No

Purpose of Position

The primary purpose of this position is to provide administrative, phone, and customer service support to the Housing & Residence Life Office. The Administrative Assistant will greet visitors, respond to emails, answer phones, and serve as a resource to answer general questions regarding the processes of the Housing & Residence Life department.

Duties & Responsibilities

  • Customer Service 
    • Greet visitors, answer phone and route to appropriate staff
    • Maintain general email inbox and mail
    • Provide information to callers regarding Housing & Residence Life, campus resources, locations, and contacts
    • Perform routine office functions related to the effective delivery of services
  • Administrative
    • Prepare meeting minutes, agendas, general correspondence, and routine reports
    • Assist with document imaging and records management
    • Utilize office software, ex. The Housing Director (THD), Roompact, and Notifii
    • Maintain operational information and resources to ensure accuracy
    • Maintain compliance with procedures related to handling and processing sensitive or confidential records and information in keeping with applicable laws, statutes, University, and departmental policy i.e. FERPA, Clery Act, Title IX
  • Financial
    • Maintain accurate accounts preparation and auditing
    • Assist with deposits
    • Work cooperatively with other departments to maintain accounts
    • Assist in the preparation of student accounts adjustments. This may include:
      • Billing – credits or miscellaneous charges
      • Follow-up correspondence
      • Audit of accounts
      • Responding to student and parent inquiries

Required Competencies

  • Proficiency in Microsoft Office and general office software
  • Strong customer service skills and positive attitude
  • Excellent interpersonal communication skills
  • Highly organized, self-directed, and motivated
  • Ability to prepare and manage professional level correspondence
  • Perform detailed work with a high degree of accuracy within scheduled deadlines
  • Effective communication with diverse groups of people

Minimum Requirements

  • High School Diploma or GED
  • 1-year related experience in customer service and administrative support
  • Valid driver’s license
  • Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

  • Associate degree or certification related to office administration or related field
  • 1+ years prior related experience

 

Please note, all employment postings close at 11:55pm CST. Part-time/Temporary positions are posted for a minimum of 3 business days.

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Additional Information

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All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Need help?

Please email the Human Resources Department at UND.humanresources@UND.edu or contact us by phone at 701.777.4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit. 

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.