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Medical Billing Technician

  • 495482
  • Bismarck, North Dakota, United States
  • Bismarck CFM
  • Health Care/ Social Services
  • Full-time Staff

Salary/Position Classification

  • $35,000 to $43,500 Annual, Dependent on Experience, Non-Exempt (Eligible for overtime)
  • 40 hours per week

This position will work onsite at our Bismarck, ND campus. 

Purpose of Position

Purpose of position is to provide data entry of payments and adjustments into electronic database, prepare claims for medical and third party payers including insurance companies, medical assistance, workers compensation, and Indian Health Services, etc. This position will also provide written and verbal communication with patients regarding their health care claims, and will research problems within medical billing, following through with appropriate action.

Duties & Responsibilities

  • Insurance and billing duties:
    • Determines and verifies appropriate demographics (obtain current information and validate): patient name (correct spelling of); date of birth; address; insurance coverage/information; and responsible party-guarantor in order to maximize timely reimbursement.
    • Review explanation of benefits forms (EOB), remittances, correspondence, and claims. If there is a problem with payment decide what action should be taken.
    • File insurance claims through clearinghouse or paper if necessary
    • Analyze assigned work queues within system to clean up errors, ensuring accounts are ready for claims processing
    • Appropriately file revenant paperwork for auditing purposes
    • Maintain daily spreadsheet of clinic deposits, verifying accuracy of reconciliation, and posting credit card payment settlement to the general ledger. 
  • Accounts receivable management:
    • Post charges, payments and adjustments into database following protocol.
    • Assess accounts receivable to identify issues and determine appropriate method of problem resolution.
    • Work with third-party payers to resolve outstanding receivables.
    • Communicate with and establish positive relationships with internal and external customers to problem solve, explain policies and procedures, and explain financial processes (i.e., co-payments, referrals, address verification) to maximize timely reimbursement.
    • Assist patients with questions regarding their accounts on insurance claims. Provide customer service in person, by phone or correspondence by analyzing and researching patients’ accounts to provide accurate, timely information and ensure resolution
    • Provide courteous assistance to patients and other staff to promote and ensure customer satisfaction. Be an ambassador for the facility, appropriately representing the UND Center for Family Medicine and its counterparts.
    • Answer the phone in a timely and professional manner and in accordance with the UND Center for Family Medicine standards to ensure excellent customer service.
    • Accept payments following policy  

Required Competencies

  • Understanding of medical claims billing and medical insurance
  • Basic knowledge of ICD-10 diagnosis coding and CPT procedural coding manuals.
  • Strong attention to detail
  • Must comprehend insurance claims processing, Explanation of Benefits forms (EOB), and denials.
  • Knowledge of medical office procedures, minimal coding, and the ability to examine documents for accuracy and completeness.
  • Knowledge of registration procedures, extensive computer skills, basic knowledge of system applications, and billing systems.
  • Knowledge of third party payers and basic bookkeeping or accounting principles is required.
  • Ability to process patient and public inquiries with poise and efficiency.
  • Ability to recognize, evaluate and resolve problems and correct errors.
  • Must be able to work with patients and the public in a professional, confidential, and calm fashion. (Able to respond and perform effectively in stressful situations with the ability to multitask).
  • Ability to work independently.
  • Must have excellent interpersonal skills, be detail oriented, and be able to multitask, working on numerous projects simultaneously while meeting required completion deadlines.

Minimum Requirements

  • HS diploma or GED
  • Minimum of three years collection or billing experience in a medical setting
  • Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

  • Associate's degree in related field
  • More than three years of experience working in medical billing setting, or medical insurance claims setting
  • Bookkeeping and accounting experience

To Apply: Complete online application. Please include a cover letter and resume.

 

Please note, all employment postings close at 11:55pm CST.

Position Benefits

Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.

Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

UND also offers an employee tuition waiver and a variety of professional development opportunities.

Find out more about UND's great benefits and perks here!

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Additional Information

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All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Need help?

Please email the Human Resources Department at UND.humanresources@UND.edu or contact us by phone at 701.777.4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit. 

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.