Institutional Research Analyst

Salary/Position Classification

• $64,000+ annual, Exempt
• 40 hours per week
• This position offers a hybrid schedule with two remote workdays per week, with flexibility based on individual needs.

Purpose of Position

The Institutional Research Analyst is responsible for overseeing the ad-hoc data request process as well as institutional reporting assigned to University Analytics and Planning. The Institutional Research Analyst provides direct customer service, interacting regularly with internal and external constituents from a variety of academic and administrative areas to clarify information needs and ensure a positive data-user experience. The Institutional Research Analyst will work directly with the Data Analysts to ensure ad-hoc requests and institutional reporting are completed quickly and efficiently.

Duties & Responsibilities

• Oversee the ad-hoc data request process for University Analytics & Planning
  • Serve as the primary contact for the ad-hoc data request process.
  • Determine best methods for completion of requests, including assignment to data analysts or other offices.
  • Answer clarifying questions and provide analysis as needed.
  • Review completed requests for accuracy and completeness.
  • Periodically review ad-hoc request process for improvements based on accepted best practices.
• Oversee and coordinate institutional reporting as assigned to University Analytics & Planning.
  • Ensure federal, state, and local reporting is completed in a timely fashion with accuracy.
  • Develop, maintain, and refresh reports, including dashboard reports throughout the year.
  • Prepare status reports, which may include daily, weekly, monthly, annual, and special project status reporting.
  • Assist in survey completion, including data acquisition, cleaning/transformation, and survey completion.
• Assists with university-wide assessment.
  • Running reports, problem solving, verifying data and dissemination to appropriate offices.
  • Provide consultation and data support for obtaining/maintaining reports for retention, enrollment, and assessment efforts (i.e., extracting data for surveys, assisting with analysis, preparing various tables/graphs).
• Data Governance and Data Integrity
  • Assists with training institutional constituents on use of interactive data tools produced by University Analytics & Planning.
  • Assist with development and maintenance of data dictionary and documenting standard procedures.
  • Assists with the production of various communications/publications on the University Analytics & Planning website.
  • Represent University Analytics & Planning on campus-wide working groups and committees as needed. 

Required Competencies

• Problem-solving skills with the ability to identify and analyze problems as well as devise solutions.
• Strong oral communication skills, with the ability to communicate effectively with a wide range of constituencies in a diverse community. Must be able to listen well to others and be able to clearly explain data usage and reporting.
• Team player and collaborative in working with colleagues, operational staff, and with key decision makers.
• Strong organizational, project and time management skills with the ability to prioritize and manage multiple projects and tasks concurrently.
• Self-starter with minimal supervision and demonstrated ability to work independently or collaboratively as part of a team.
• Ability to communicate effectively with a strong focus on attention to detail in a highly analytical environment.

Minimum Requirements

• Bachelors degree in data analytics, social sciences, statistics or related field.
• Three years’ increasingly responsible experience working with data
• Demonstrated experience with SQL, Power BI, SAS, and relational databases.
• Experience in administration and delegation of large-scale routine and ad-hoc reporting, along with dashboard/report creation/maintenance.
• Experience with data analysis and presentation to various stakeholders.
• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Master’s degree in data analytics, social sciences, statistics, or related field.
• Five years of responsible research, analysis, and report presentation experience, preferably in higher education.