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Dining Room Attendant

  • 496589
  • Grand Forks, North Dakota, United States
  • Dining Residence
  • Dining/Food Service
  • Full-time Staff
  • Closing on: Jul 9 2025

Salary/Position Classification

  • $17.85 - $20 Hourly, Non-Exempt (Eligible for overtime)
  • 40 hours per week
  • 100% Remote Work Availability: No
  • Hybrid Work Availability (requires some time on campus): No

Purpose of Position

The purpose of this position is to provide the highest quality service to customers in the service and dining room areas in dining service operations. This may include but is not limited to: serving food, maintaining cleanliness, and communicating with customers. The position works primarily in residential dining operations but may also work in retail operations and catered events on or off premises. This position is a front of the house position that has a high level of direct customer contact. This position works closely with student employees to ensure quality products and service are provided for customers.

Duties & Responsibilities

Maintain Service Areas 

  • Keeps all service areas clean and presentable 
  • Ensures the serving lines and salad bars are stocked and replenished, rotating food to insure freshness 
  • Review the set-up of the condiments, beverages, breads and chips and replenishes as needed 
  • Cleans beverage machines, condiment counters and equipment, dessert, and beverage areas, 
  • Answers student’s questions regarding Dining Service’s policies, procedures, and offerings 
  • Secures inventory  
  • Coordinates with production staff to ensure operational needs are met 
  • Reassemble all service equipment (i.e., juice machine, milk machine, coffee, ice cream, yogurt, topping dispensers, etc.) 
  • Slice bread, pan/plate dessert items, while properly rotating food items 
  • Ensure date in on all ambient products (i.e., bread, desserts), and ensure expired products are not on display 

Maintains cleanliness of the dining room  

  • Insures cleanliness of the dining room by cleaning and sanitizing tables during service times 
  • Wipe down chair and booth seats 
  • Cleans dining room windows (inside only), plexiglass/sneeze guards, vents, and light fixtures 
  • Maintains and completes side work duties 

Clerical or general office responsibilities 

  • Receives customers into the dining room greets guest runs the guest meal cards or U Cash Cards thru the Encore Lt card readers, credit card purchases for customers and logs the transaction.        
  • Assists customers with various services:  Off campus contracts, orders sack lunches, student birthday cake orders and assists students with board changes 
  • Train’s part time/student on the Odyssey System        

Required Competencies

  • Able to stand 3-4 hours at a time.  
  • Can move 45-50 pounds.  
  • Strong communication, interpersonal, organizational, and customer service skills.  
  • Is customer and student orientated  
  • Ability to motivate and supervise others.  
  • Ability to do Basic Math 
  • Optimistic attitude, high degree of integrity, and a strong work ethic 

Minimum Requirements

  • High school diploma/GED 
  • Six months of POS Cash Handling, or credit card experience 
  • One year costumer service experience 
  • Successful completion of a Criminal History Background Check 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

  • National Restaurant Foundation ServSafe certification 
  • One-year Large-Scale food service experience to include both production and service experience 
  • Data Entry, Spreadsheet, CBORD OMNI computer system experience 

 

 

 

Please note, all employment postings close at 11:55pm CST.

Position Benefits

Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.

Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

UND also offers an employee tuition waiver and a variety of professional development opportunities.

Find out more about UND's great benefits and perks here!

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Additional Information

Find out why Grand Forks is Cooler.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Need help?

Please email the Human Resources Department at UND.humanresources@UND.edu or contact us by phone at 701.777.4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit. 

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an equal opportunity employer (veteran/disability). All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristic. Veterans and individuals with disabilities are encouraged to apply. 

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.