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Department Support Specialist

  • 497271
  • Grand Forks, North Dakota, United States
  • College of Engineering & Mines
  • Office/Clerical Support
  • Full-time Staff
  • Closing on: Oct 23 2025

Salary/Position Classification

  • $45,000+ annual, Non-Exempt (Eligible for overtime)
  • 40 hours per week
  • This position works onsite at the Grand Forks, ND campus

Purpose of Position

The purpose of this position, as one of the primary members of the Dean’s office team, is to work to ensure the objectives and goals of the department are maintained and achieved. 

Duties & Responsibilities

  • Department(s) Finance Support provides significant financial support in designated departments:
    • Procurement
      • CEM Jaggaer expert and department resource
      • Provide direction to the department as to when to utilize Jaggaer or a Pcard
      • Work with Faculty & Students to complete non-catalog orders
      • Monitor open purchase orders and complete follow-up with Supplier, Shopper, Procurement & Payment Svcs, etc., to ensure timely delivery of items and services
      • Assist faculty on sourcing requests for new items/services
      • Coordinate new supplier setup, including contract terms review if necessary
    • Payment
      • Monitor Jaggaer orders to ensure receipt & proper payment 
      • Handle disputes with suppliers when necessary
    • Pcard
      • Monitor activity on Pcard holders in the department
      • Assist with funding reallocation when necessary
    • Travel & Reimbursement
      • Organize travel for faculty & students for field trips & conferences, utilizing Pcard to manage accommodations
      • Enter travel & expense reimbursements through PeopleSoft FIN & ensure appropriate documentation
      • Audit Travel & Reimbursements to UND Policy & Procedure
    • Coordinate Senior Design Financial Management 
  • Department(s) Faculty & Student Support Work with the Department Chair and Faculty to provide support in designated departments for the following areas:
    • Manage solitary Course Management tasks in Campus Connection
    • Provide support for accreditation activities and ABET Coordinator
    • Maintain electronic student files based on record retention policy
    • Collaborate with faculty to complete Textbook Adoptions
    • Coordinate faculty print requests with Duplicating Services 
    • Attend department meeting & provide minutes when appropriate
    • Coordinate department events, including the Advisory Board meetings for each department
  • Provide student support in designated departments:
    • Greet, welcome, and provide a positive student experience
    • Provide financial support when appropriate funding & business purpose have been established
    • Coordinate student print requests with Duplicating Services 
  • College Support, Outreach & Other Duties

Required Competencies

  • Strong communication skills (written and oral)
  • Strong attention to detail skills
  • Excellent organizational and prioritization skills
  • Ability to multitask and manage complex administrative processes
  • Demonstrated leadership and problem-solving skills
  • Ability to solve issues independently
  • Ability to work collaboratively across all institutional lines
  • The demonstrated ability to communicate effectively with a diverse community of students, faculty, and staff with tact and diplomacy

Minimum Requirements

  • Associate degree with 2 years’ experience in an academic, business or related setting OR 5 years of experience in an academic, business, or related setting
  • Proficient with Microsoft Office, including Word, Outlook, and Excel
  • Customer service experience
  • Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

  • Bachelor's Degree

To Apply

Please submit resume and cover letter along with completing the application form

Please note, all employment postings close at 11:55pm CST.

Position Benefits

Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.

Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

UND also offers an employee tuition waiver and a variety of professional development opportunities.

Find out more about UND's great benefits and perks here!

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Additional Information

Find out why Grand Forks is Cooler.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Need help?

Please email the Human Resources Department at UND.humanresources@UND.edu or contact us by phone at 701.777.4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit. 

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an equal opportunity employer (veteran/disability). All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristic. Veterans and individuals with disabilities are encouraged to apply. 

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.