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A/V Operation Support Specialist

A/V Operation Support Specialist

  • 498114
  • Grand Forks, North Dakota, United States
  • Technology Resources
  • Other
  • Full-time Staff
  • Closing on: Jul 13 2026
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Salary/Position Classification

  • $49,300+ Annual, Dependent on Experience, Non-Exempt (Eligible for overtime)
  • 40 hours per week
  • This position will work onsite at the UND Grand Forks, ND campus

Purpose of Position

To assist faculty, staff and students with the daily operation and troubleshooting of classrooms and conference rooms AV equipment and to assist Information Resources with the maintenance, and upgrade of all AV equipment at the School of Medicine and Health Sciences in Grand Forks and all of its remote sites.

Due to the nature of the work, this position requires an onsite, physical presence.

Duties & Responsibilities

25% Installation

  • Wire, terminate and test all AV cables and connectors
  • Install AV and computer equipment in racks and AV cabinets

50% Maintenance, Troubleshooting & Repair

  • Maintain all AV equipment operations
  • Troubleshoot AV equipment problems
  • Repair minor AV equipment and coordinate major AV equipment repair with vendors
  • Respond to support calls
  • Orders electronic parts and supplies

25% Training

  • Provide training to faculty, staff and students on how to use AV systems
  • Create training documentations for end users 

Required Competencies

  • Ability to run and terminate AV wires and connectors
  • Excellent interpersonal, verbal, and written communication skills and the ability to communicate technical terms with non-technical users
  • Ability to understand wiring diagrams and schematics
  • Ability to be self-motivated and self-directed
  • Ability to take initiative, multi-task and work both independently and as part of a team
  • Ability and desire to learn and improve skills
  • Ability to multi-task and meet deadlines
  • Ability to travel as needed to remote campus

Minimum Requirements

  • Associates degree in electronics or 3 years of experience in the commercial audiovisual industry
  • Troubleshooting experience with commercial Audiovisual or control systems
  • Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

  • Programming experience in Crestron or similar control systems.

 

Please note, all employment postings close at 11:55pm CST.

Position Benefits

Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.

Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

UND also offers an employee tuition waiver and a variety of professional development opportunities.

Find out more about UND's great benefits and perks!

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Additional Information

Find out why Grand Forks is Cooler.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Need help?

Please email the Human Resources Department at UND.humanresources@UND.edu or contact us by phone at 701.777.4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit. 

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an equal opportunity employer (veteran/disability). All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristic. Veterans and individuals with disabilities are encouraged to apply. 

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.