Salary/Position Classification

• $50,000 - $52,000 annual, Exempt
• 40 hours per week
• 100% Remote Work Availability: No
• Hybrid Work Availability: Yes

Purpose of Position

The Personal & Professional Development (PPD) Coordinator position is responsible for managing the Personal & Professional Development program. The PPD program is a vast offering of non-credit courses including certificate courses, test-prep courses, continuing education and licensing requirement courses, as well as personal skill enhancement courses. In addition, this position assists the Conferences & Events Coordinators with the management of conferences, webinars and events for OEL and our clients. Duties include assisting with planning, development, production, marketing, delivering, administration, budgeting and evaluation of personal and professional courses, micro-credentials and programs. The position works closely with the other OEL Conference Coordinators, Associate Director, and support staff within UND to facilitate all of the administrative, client, participant and exhibitor support services.

Duties & Responsibilities

• Provide the management, coordination, delivery and follow-up for the Personal & Professional Development Programs (UND Courses and Third-Party Vendors).
• Assist with annual budget development, annual goal development, and monthly budget and goal review process for all personal and professional development programs and courses. 
• Maintain current UND Personal and Professional Development Program Course offerings.

Hiring and Course Development Work:

• Assist with the research and development of new courses and updating existing courses.
• Recruit, contract and hire appropriate instructors for existing and new course development
• Work with instructor and instructional designers to determine the best, most up-to-date standards for online course offerings.
• Assist course instructor in creating courses in the Blackboard learning management system.
• Complete the appropriate applications, by required due dates, for national and state approval of courses.
• Work with OEL Student Records, Data Manager, and Finance teams to establish the best procedures and protocol for the delivery of courses to our students.
• Work with marketing team to develop a website presence and appropriate marketing avenues.
• Review each course for quality, consistency, errors, and appropriate protocol.
• Work directly with various other certification boards to determine new industry regulations or changes, and appropriate course        development.

Course Maintenance Work:

•   Monitor courses for student progress, broken links and needed updates.
•   Work closely with instructor to ensure they are current on grading individual student assignments.
•   Monitor pass rate trends for any national and state licensing exams.
•   Look for ways to improve each course during course re-write time periods to better meet our students’ needs.

Vendor Relations Work:

•   Work with vendors to get students enrolled in a timely manner.
•   Work with vendors to identify courses eligible for MYCAA federal grants and other potential grant or assistantship opportunities.
•   Work with assistant registrar in getting the applicable courses uploaded into the AI Portal (portal for military members and              spouses).
•   Create, monitor and update voucher processes and procedures with internal support staff and vendor.

Manage the development of new niche programs in the area of personal and professional development courses & certification programs:

• Be ever vigilant of changing industry needs and how OEL can be the leader in program offerings within the current market and new markets.
• Conduct research to determine viability of new courses and vendors
• Assist with course setup in the appropriate learning management system, as needed.
• Research outside vendors to determine appropriateness of partnering to increase our PPD course offerings.

Assist with the coordination, delivery and follow-up of conferences, events, and camps:

• Assist with coordination and delivery of conferences, as needed.
• Utilize and work with vFairs conference and event planning software system.
• Assist participants, vendors and exhibitors with questions and grievances, as needed.
• Participate and lead (occasionally) project launch meetings for new projects.
• Work with internal and external facility managers to arrange for event needs, as needed.

Required Competencies

• Demonstrated communication skills – including oral, written, and listening
• Demonstrated ability to think creatively, solve problems, and make sound decisions.
• Experience building collaborative relationships and able to work collaboratively within a team environment.
• Demonstrated ability to be able to work in a changing environment that is with evidence of being a self-starter.
• Demonstrated ability to work accurately in a high activity environment while managing multiple priorities and deadlines required.
• Demonstrated organizational skills and ability to be detail oriented.

Minimum Requirements

• Bachelor’s Degree in Business, Education, Communication, Project Management, or related field.
• 1 year of directly related experience
• Experience working with the public and providing customer service
• Computer proficiency and accuracy in MS Word, Excel, PowerPoint, mail merge, Internet, e-mail, and database management
• Experience with program development
• Experience with project management
• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Experience with lifelong learning and understanding the unique characteristics and learning needs of lifelong learners.
• Experience with market research and analyzing and needs assessments.
• Experience with budget management and development.
• Experience with setup and troubleshoot AV equipment.